Refund policy

We accept returns of unopened coffee within 30 days of delivery. Coffee must remain unopened and in its original packaging. Customers are responsible for return shipping costs.

To arrange a return, email griffin@flatlandcoffeeco.com with your order number. We will provide return instructions. Once the returned coffee is received and confirmed to meet these conditions, we will refund the returned product to the original payment method.

Opened coffee is not eligible for routine returns. If your order arrives damaged or incorrect, or you have a quality concern, email griffin@flatlandcoffeeco.com so we can help.